SERVPRO of Fort Walton Beach Employee Photos

Ken Diepholz Jr.

Ken is the Owner and President of SERVPRO of Fort Walton Beach. He holds an MBA in Finance along with 25 years of experience in business and wealth management. Ken is also IICRC certified in Water Damage Restoration (WRT). “I believe in investing in people first. If you place the right people in the best place for them to succeed, then the groundwork is already laid. I’m ecstatic to be a part of this amazing team.”  Outside of work, Ken enjoys fishing, golfing, and most importantly being a father to his two daughters – Jessica and Alexandra.

Nikki Dominguez

Nikki is the General Manager at SERVPRO of Fort Walton Beach. She joined our staff in 2017 as Office Manager until moving to General Manager in 2021. Nikki is IICRC certified in Water Damage Restoration (WRT), Fire and Smoke Damage Restoration Technician (FSRT), Odor Control Terchcnical (OCT), Applied Microbial Remediation (AMRT), and Applied Structural Drying (ASD). She also offers 20 years of business management experience. She is a University of Louisville graduate with a background in Political Science and Computer Information Systems. 

John Faulkner

John is our Operations Manager at SERVPRO of Fort Walton Beach. He has 10+ years of restoration experience and is an IICRC certified water damage restoration technician (WRT). John takes great pride in his work and is adamant on maintaining the SERVPRO Standard of excellence "no matter the circumstance".

Kristen Reed

Kristen is the Mitigation Project Manager at SERVPRO of Fort Walton Beach. She oversees all office operations and ensures that all departments are equipped with what they need to succeed. Job coordination, billing, project scheduling all flows through her. Kristen is IICRC certified in water damage restoration (WRT) and has a proficient background in business management. Keep an ear out for her when you call our offices! 

Kenneth Sears

Kenneth is the ERP Specialist at SERVPRO of Fort Walton Beach. He has been in the Construction and Restoration fields since 2000. Kenneth is IICRC certified in Water Damage Restoration (WRT) Applied Structural Drying (ASD) Trauma and Crime Scene Technician (TCST) and Applied Microbial Remediation Technician (AMRT). Kenneth has supervised Multiple large losses From a Fire Restoration and Clean at Louisiana Tech University Ruston LA, to 8 Story Water Event at St. Vincent Hospital in Little Rock AR.

Blake Edel

Blake is our Reconstruction Manager at SERVPRO of Fort Walton Beach. He has 10+ years of reconstruction experience. Blake takes great pride in his work and is adamant on maintaining the SERVPRO Standard of excellence "no matter the circumstance".

Will McClam

Meet Will McClam, our Commercial Business Development & Environmental Consultant at SERVPRO of Fort Walton Beach. With a strong background in Manufacturing Engineering and a State of Florida Licensed Mold Remediator and Assessor, Will brings a wealth of knowledge and experience to our team. 

Throughout their career, Will showcased exceptional leadership skills, serving as a Steel Mill Shift Manager, and Warehouse Manager, and played a crucial role as an Operations Manager, assisting during the aftermath of Hurricane Katrina and ensuring the uninterrupted operation of affected areas. In addition, Will served as a cleanup team leader during the BP Deepwater Horizon Oil Spill in 2010.

Over the past five years, Will has been involved in various projects, conducting inspections and testing for water damage, contamination, mold, fire/smoke, meth labs, and tear gas. Through their experience in the field, Will has learned valuable insights and lessons. Above all, they emphasize the importance of representing oneself with honesty and integrity.

Passionate about empowering their clients, Will provides valuable advice on mold prevention and early detection. Stresses the importance of taking all mold conditions seriously, as underestimating certain growth types and labeling them mildew can lead to further damage.

Joining the SERVPRO team of Fort Walton Beach, Will is thrilled to be part of an organization they deeply respect. Having inspected the work of numerous remediation and restoration companies in the area, Will has witnessed the exceptional service provided by SERVPRO.

Cameron Johnson

Cameron is our Business Development at SERVPRO of Fort Walton Beach. Cameron has years of sales and marketing experience, a radio and television performing record done with Sony, and currently attending Harvard Business online. We are so happy to have Cameron in our team! 

Tim Roberts

Tim Roberts serves as the highly skilled Reconstruction Superintendent at SERVPRO of Fort Walton Beach. With his exceptional expertise and extensive knowledge in the field, Tim leads our reconstruction projects with precision and dedication. His meticulous attention to detail, combined with his strong leadership abilities, ensures that every reconstruction endeavor is executed flawlessly, exceeding client expectations. Tim's commitment to excellence and his unwavering commitment to customer satisfaction make him an invaluable asset to our team.

Socorro Cortes

Socorro is our Content Manager at SERVPRO of Fort Walton Beach. She specializes in Contents Restoration and General Cleaning. Socco ensures that all textiles such as cloths, linens, and silks are properly restored to their preloss condition. For Carpet, Upholstery, and Drapery cleanings, ask for Socorro! 

Mauricio Gonzalez

Mauricio is the Warehouse Manager at SERVPRO of Fort Walton Beach. With years of experience in logistics and management, Mauricio is a crucial part of our team. As the Warehouse Manager, Mauricio is responsible for managing the inventory, equipment, and supplies necessary for our restoration and cleaning services. He oversees the receipt, storage, and distribution of materials, ensuring that our team is equipped with everything they need to provide high-quality services to our clients.

Josh Hart

Josh is the File Coordinator at SERVPRO of Fort Walton Beach. He received calls, schedules, coordinates, files, and information on all types of projects always with the best positive vibes. 

Brenda Gutierrez

Brenda is the Accounts Receivable Specialist at SERVPRO of Fort Walton Beach. With years of experience in accounting and finance, Brenda is an important member of our team.

As the Accounts Receivable Specialist, Brenda is responsible for managing and processing all incoming payments from clients. She works closely with clients to ensure that their accounts are up to date and accurate, and she is dedicated to resolving any issues or concerns that may arise.

Gaby Sanchez

Gaby is the Marketing Coordinator for SERVPRO of Fort Walton Beach. She carries a degree in Marketing Management and is IICRC certified in Water Damage Restoration (WRT). Gaby has 7+ Years of marketing experience and has campaigned for international brands like LUSH Handmade Cosmetics, Pandora, Thomas Sabo, and EDGE Helmets! Ask her how we can prepare you for emergencies for FREE!

Juan David Blandon

Juan David is a Restoration Technician at SERVPRO of Fort Walton Beach. He is an essential part of our Emergency Response Team. Juan David is always up for the take to make property damage look "Like it never even happened."

Angelica Flores

Angelica is a Contents Supervisor at SERVPRO of Fort Walton Beach. With a passion for helping clients through difficult situations, Angelica is an essential part of our team.

As a Contents Supervisor, Angelica is responsible for overseeing the restoration of contents that have been affected by a disaster. She works closely with clients to identify which items can be salvaged and which items need to be replaced. Angelica has expertise in a wide range of services, including pack-outs, inventory, cleaning, and restoration of contents. Her attention to detail and commitment to quality ensure that each item is restored to the best possible condition.

Gabriel Navas

Gabriel is a Restoration Technician at SERVPRO of Fort Walton Beach. He is IICRC certified in water damage restoration (WRT) and an essential part of our emergency response team. He is well versed in water remediation practices and is able to extract moisture from any type of wood, tile, or laminate flooring. 

Rolando Hernández

Rolando is a Restoration Technician at SERVPRO of Fort Walton Beach. He is an essential part of our emergency response team. He is well versed in demolition and deep cleaning practices. Rolando says that it has been a blessing to be part of the SERVPRO family and to be able to learn something different every day.

Jhoskar Parra

Jhoskar is a Restoration Technician at SERVPRO of Fort Walton Beach. He is an essential part of our emergency response team. Jhoskar is always up for the take to make property damage look "Like it never even happened."

As a Lead Production Technician and IICRC WRT Certified professional, Jhoskar has the expertise to handle a wide range of restoration projects. He is knowledgeable in water damage restoration, fire damage restoration, mold remediation, and more. Jhoskar's attention to detail and commitment to quality ensure that each project is completed to the highest standards.

David Navas

David is a Lead Production Technician and IICRC WRT Certified professional working for SERVPRO of Fort Walton Beach. With years of experience in the industry, David is committed to providing top-quality restoration and cleaning services to his clients.

As a Lead Production Technician, David is responsible for overseeing the restoration process and ensuring that each project is completed to the highest standards. He is skilled in water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to customer satisfaction make him an asset to any restoration project.

Fabian Alborn

Fabian is a Production Technician working for SERVPRO of Fort Walton Beach. With a passion for helping people in their time of need, Fabian is dedicated to providing exceptional restoration and cleaning services to clients throughout the local community.

Jorge Valentino

Jorge is a Production Technician at SERVPRO of Fort Walton Beach, Fabian is responsible for executing restoration and cleaning projects from start to finish. He has expertise in a wide range of services, including water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to quality ensure that each project is completed to the highest standards.

Carlos Pelaez

Carlos is a Production Technician at SERVPRO of Fort Walton Beach. With a commitment to providing top-quality restoration and cleaning services to customers, Carlos is an integral part of our team.

Katerine Arias

Katerine is a Contents Technician at SERVPRO of Fort Walton Beach. With a dedication to restoring clients' belongings to their pre-damage condition, Katerine is an important member of our team.

As a Contents Technician, Katerine is responsible for handling the restoration and cleaning of clients' belongings that have been affected by a disaster. She has expertise in a wide range of services, including pack-outs, inventory, cleaning, and restoration of contents. Katerine's attention to detail and commitment to quality ensure that each item is restored to the best possible condition.

Grace Diepholz

Grace is our C.S.O. (Chief Smile Officer) at SERVPRO of Fort Walton Beach. The job of the CSO is to make our customers and employees smile – and she does a great job! Gracie is our “gentle soul.” Her expressive eyes and wiggle butt make us smile daily, and she brings so much joy to our life and office.