SERVPRO of Fort Walton Beach Employee Photos

photo of Jeff button down shirt grey beard

Jeff Jones - Owner

Jeff is the Owner and President of SERVPRO of Fort Walton Beach. Jeff and his wife, Wendy, have been franchise owners since 1992. Jeff has certifications by the IICRC in Applied Structural Drying (ASD), Water Damage Restoration (WRT), and Applied Microbial Remediation (AMRT). Jeff enjoys leading his entire staff and crew in their professional development to be “Ready for Whatever Happens”. We are “SERVPRO Ready” to serve this community we call home. His favorite part about his SERVPRO franchise is the opportunity to help our community with our professional services in their greatest time of need.  Jeff enjoys traveling and taking time to golf or hunt.

wendy posing in a green colored SERVPRO shirt

Wendy Jones - Owner

Wendy is the Owner and Vice-President of SERVPRO of Fort Walton Beach. She is also certified by the IICRC in ASD, WRT, and AMRT. Wendy enjoys helping people with all aspects of services provided at her SERVPRO franchises and helping people during their greatest time of need. Wendy loves spending time with her family and all of her grandchildren.

greg posing in an orange shirt

Greg Cartwright - Operations Manager

Greg is the Operations Manager at SERVPRO of Fort Walton Beach with over 35 years of experience in the industry. He is certified with the Institute of Inspection Cleaning and Restoration (IICRC) in water, fire, and smoke. He is also certified in Applied Structure Drying (ASD). He has hands-on experience in water damage, fire damage, smoke damage, pack-outs & put-backs, mold remediation, bio-hazards, crime scene cleaning, large loss, and reconstruction. Greg leads our team with expertise and integrity to get every job done right, the SERVPRO Way. His favorite part about working for SERVPRO is seeing the growth and progress we have made since he joined the team. He knows this would not be possible without the trust of our customers and the loyalty and hard work of our entire SERVPRO staff and team.

chad smiling in a orange shirt, arms folded

Chad Cartwright - Production Manager

Chad is a Production Manager at SERVPRO of Fort Walton Beach. He has been working in the cleanup and restoration industry since 2015, the last year here working with our big SERVPRO family team. Chad is already IICRC certified in WRT, Water Damage Restoration, and ASD, Applied Structural Drying. He enjoys assisting our customers and all the other people he meets.

male smiling in a green shirt

Bucky Eason - Reconstruction Estimator

Bucky is the Reconstruction Estimator at SERVPRO of Fort Walton Beach. Bucky recently joined our team and brings an insurance agent’s perspective to our rebuilds as an estimator. His favorite part about working with SERVPRO is the team that feels like family and the opportunity to help rebuild our customer’s home or business quickly to “Like it never even happened.”

full crew and staff posing in front of facility

Why SERVPRO? Here's Why!

Our SERVPRO Hero Ready Team at SERVPRO of Fort Walton Beach knows how to take care of your home or business quickly and efficiently. We provide our customers peace of mind knowing we have been trained and certified, licensed and insured for all of our services.  We are “Faster to any Disaster!”  We strive for 100% customer satisfaction with the goal “Like it never even happened.” Our SERVPRO Hero Ready Team is “Ready for Whatever Happens” 24/7/365. We are ALWAYS OPEN!  And always Here to Help!

Kari smiling in a red blouse brown hair

Kari Painter - Sales Marketing Manager

Kari is the Sales Marketing Manager at SERVPRO of Fort Walton Beach. Her extensive background in sales and marketing, social media, customer service, and management positions makes her a great leader for our Marketing Program. She represents our SERVPRO Franchises and our ‘Hero Ready’ Team, who is ‘Ready for Whatever Happens,’ “Faster to Any Disaster,” and to quickly make it “Like it never even happened.” Kari is active in our community and enjoys attending Business to Business networking events, where she is constantly meeting new people and going to new places while building our SERVPRO brand.

female worker posing in a blue shirt

Nicole Dominguez - Office Manager

Nicole is the Office Manager at SERVPRO of Fort Walton Beach. She joined our staff in 2017 and offers many years of office management experience in the areas of new construction and remodeling. Nicole enjoys working in such a fun, fast-paced environment offering constant growth and works diligently to keep it running smoothly.

Lisa posing in a blueish shirt

Lisa Secondine - Job Coordinator

Lisa is the Job Coordinator at SERVPRO of Fort Walton Beach. You will hear her sweet voice whenever you call our office! She coordinates the information whenever a customer’s call comes in and helps people quickly to minimize the interruption to their life at home or at work. Lisa loves working alongside everyone on our SERVPRO Team.

Ray smiling in a black SERVPRO shirt

Ray Fernandez - Remediation Crew Chief

Ray Fernandez is the Remediation Crew Chief for SERVPRO of Fort Walton Beach. Ray joined our team in 2011 and has many years of experience in the restoration industry, specializing in Water and Fire Mitigation and Mold Remediation. He is also an experienced tile and carpet technician. Ray has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician (WRT) and Carpet Cleaning Technician (CCT.)

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Our Front Line SERVPRO Ready Technicians

Our Front Line! Meet our team of highly skilled technicians at SERVPRO of Fort Walton Beach. We live here. We work here, We are Here to Help our community in their greatest time of need. We are Faster to Any Disaster! Our vast inventory of industry-leading equipment is always Ready for Whatever Happens, along with our SERVPRO Ready Team of Professionals to quickly make it “Like it never even happened.”

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Anthony Callender - Shop Manager

Anthony is the Shop Manager at SERVPRO of Fort Walton Beach. He manages our entire shop and warehouse, maintains our equipment, shop, warehouses, and office. He is a vital part of making our jobs go smoothly and efficiently and keeping us “Faster To Any Size Disaster.”

female worker, black top, long blond hair

Storm Duerfeldt - Lead Technician

Storm is a Lead Technician at SERVPRO of Fort Walton Beach. She is an essential element of our Front Line Production Team and serves us well at every job with excellent customer service, and a job well-done.She has earned her WRT water damage restoration certification.

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Rob Foye - Lead Technician

Rob is a Lead Technician at SERVPRO of Fort Walton Beach. Rob is always SERVPRO Ready on our Front Line Production Team and will go the extra mile. You can count on Rob.

Male employee in black and green SERVPRO top, glasses white hair and beard

Kenneth Sears - Mitigation Crew Chief

Kenneth is the Mitigation Crew Chief at SERVPRO of Fort Walton Beach with many years of experience in the industry. He recently joined our team of professionals and is certified with the Institute of Inspection Cleaning and Restoration (IICRC) in water, fire, and smoke. His certifications include Water Removal Technician (WRT), Applied Structure Drying Technician (ASD), (TSCL), and Applied Microbial Remediation (AMRT). He has hands-on experience in water damage, fire damage, smoke damage, pack-outs & put-backs, mold remediation, bio-hazards, crime scene cleaning, large residential and commercial losses, and post-earthquake structural inspections for FEMA. Kenneth is fluent in Xactimate and leads our water mitigation crew with expertise and integrity to get every job done right, the SERVPRO Way. His favorite part about working for SERVPRO is maintaining high standards of excellence in customer service and overseeing every customer's worst day and making it "Like it never even happened." He builds the trust of our customers every day with his passion, knowledge, experience, and a great work ethic.

Male employee in uniform gold chain, beard and a smile

Richard Jackson (Fletch) - Lead Technician

Richard, better known as Fletch, is a Lead Technician at SERVPRO of Fort Walton Beach. Fletch is always SERVPRO READY on our Front Line Production Team and will always go the extra mile as a Team Leader. He just earned well-deserved recognition for his wonderful work ethic and leading by his example! We are grateful to have him as a leader for our SERVPRO TEAM!

female employee with white hair and a SERVPRO black and green top

Dawn Duerfeldt - Contents Lead Technician

Dawn is a Contents Lead Technician at SERVPRO of Fort Walton Beach. She is an essential element of our Pack-Outs/Put-Backs, Contents Care & Cleaning plus our Front Line Production Team when needed. Dawn always leads by example and serves us well at every job with excellence.

male employee in a SERVPRO HAT AND UNIFORM TOP

Joe Makela - Lead Technician

Joe is a Lead Technician at SERVPRO of Fort Walton Beach. Joe is always SERVPRO READY on our Front Line Production Team and sets a high standard for his work ethic and positive attitude! No Matter What Happens, Joe is Ready to Help with a smile on his face!

MALE technician, black SERVPRO hat and shirt, white beard

Barry Hertzog - Lead Technician

Barry is a Lead Technician at SERVPRO of Fort Walton Beach. He is a confident leader for our Front Line Production Team No Matter What Happens.  Barry is always SERVPRO READY  and serves us well at every job with excellence. “Like it never even happened.”

Female technician in a black SERVPRO shirt HERE TO HELP

Andrea Thompson - Technician

Andrea is a Technician at SERVPRO of Fort Walton Beach who comes to work prepared and is always SERVPRO READY for our Front Line Production Team. No Matter What Happens. Andrea is always HERE TO HELP as printed on her SERVPRO WORK SHIRT and restore the property, “Like it never even happened.”